Ancillary Specialist- Remote

DriveTime•Farmington, UT

4d•Remote

About The Position

DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. In short, the Ancillary Specialist will review and adjudicate claims for our GAP product. This includes verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer.

Requirements

Passionate and goal-oriented.
Excellent verbal and written communication skills.
Agile in a fast-paced environment.
Plays well with others.
Works well in a time crunch.
Fantastic problem solver!
Positive emotional resilience.
High School diploma required
Ability to work a set schedule Monday through Friday, with rotating Saturdays!
Flexibility and overtime as needed.

Nice To Haves

Bachelor or Associate degree is preferred.
Knowledge of GAP and/or Insurance Claims background preferred.

Responsibilities

Review and adjudicate claims for our GAP product.
Verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer.