Ancillary Service Coordinator

Ohioans Home Healthcare & Hospice•Perrysburg, OH

10d•Onsite

About The Position

YOU MAKE PATIENT CARE YOUR TOP PRIORITY! Ohioans Home Health & Hospice is seeking a reliable, detail-oriented Ancillary Service Coordinator to support our clinical team by coordinating medical supplies, managing inventory, and providing excellent customer service. The role involves working closely with nurses, providers, patients, and insurance companies to ensure seamless delivery and coverage of medical supplies. The ideal candidate is organized, communicative, and comfortable discussing medical costs and collecting payments. Putting the care in your career. Because we are invested in your career satisfaction, we provide: A Culture of Respect : Employee satisfaction is important for people who provide highly personalized care. Our culture attracts the best; in fact, 90% of our staff were referred from other employees. That speaks volumes about our reputation. Solid Support: You’ll have all the resources you need to perform at the top of your game. We promote an open-door policy with access to executive management at all times, and a team of coworkers always willing to step up and pitch in. Stability: This is a full-time, Monday-Friday 8:00AM - 5:00PM position. Excellent Training: Although autonomy is a benefit of this role, we still support your need for learning and development. That’s why we provide training and education in order for you to maintain knowledge of new staff, and to notify management of any and all staffing needs or issues. Better Comp & Benefits: We offer competitive pay and excellent benefits that include a 401(k) plan, medical/dental/vision coverage, PTO, short-term disability, company-paid life insurance policy and much more. A PROVIDER AND EMPLOYER OF CHOICE! Ohioans Home Healthcare is a Medicare and Medicaid Certified and CHAP-accredited skilled home health care agency serving 34 counties in Ohio and Southeast Michigan. We offer a wide range of coordinated services as we strive to meet every patient’s needs with the highest level of care in a positive, safe and healing environment. For multiple years, we have been named to the Homecare Elite Top 500, presented to the top 25% of agencies across the country. We’ve also earned Top Workplace awards from Workforce Dynamics and the Toledo Blade , and have an A+ rating with the Better Business Bureau. APPLY NOW! Ohioans Home Healthcare is an equal opportunity employer.

Requirements

High School diploma or equivalent required
Ability to multitask and stay detail-focused in a fast-paced environment
Comfortable discussing sensitive billing topics with patients professionally
Ability to be active throughout the day, including walking up and down stairs and lifting up to 50 lbs. at a time
Availability to work Monday through Friday - working 8am to 5pm in Perrysburg, OH

Nice To Haves

Prior experience with Medical supplies preferred
Brightree system experience is a plus
Knowledge of the home healthcare environment preferred

Responsibilities

Coordinate medical supply needs with nurses and patients
Stock and maintain supply closets with necessary items
Communicate effectively with providers, co-workers, patients, and insurance representatives
Ensure accurate documentation and understanding of DMEPOS coverage requirements
Provide professional and compassionate customer service, including over-the-phone troubleshooting
Manage time efficiently and maintain detailed, organized records
Discuss patient financial responsibilities and collect payments when necessary