Ancillary Seller- Virginia Beach Dome

Live Nation Entertainment • Virginia Beach, VA

4d

About The Position

THE JOB The Dome by Rutter Mills is seeking Night of Show Ancillary Sellers. This role will be responsible for communicating to guests about additional amenities that the venue has to offer. This team will work closely with the Ancillary Manager to determine what offers will be available for each show, and how this will be communicated to our guests. WHAT THIS ROLE WILL DO Greet all guests and assist in answering any questions they may have about the venue. Promote and sell all the various promotions or upsells offered at each event, such as Current Access, Fast Lane, Blankets, Box Upgrades, Coat Check, etc. Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued. Handle credit card transactions according to Live Nation's audit guidelines. Inventory - all physical items must be counted prior to the start of the event and again at the end of the show May fill in temporarily with another department to support staffing levels during peak or break times. Other tasks as assigned by the Ancillary Manager or venue management. WHAT THIS PERSON WILL BRING Must be at least 18 years of age. High School Diploma or equivalent preferred At least 2 years in Guest Service and communications preferred Prior sales or cash handling experience is a plus Familiar with iPhone and iPad technology. Creative thinker and problem solver Excellent verbal, written, and interpersonal communication skills Acute sense of judgment, tact, and diplomacy A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions. Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Requirements

• Must be at least 18 years of age.
• High School Diploma or equivalent preferred
• At least 2 years in Guest Service and communications preferred
• Prior sales or cash handling experience is a plus
• Familiar with iPhone and iPad technology.
• Creative thinker and problem solver
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Responsibilities

• Greet all guests and assist in answering any questions they may have about the venue.
• Promote and sell all the various promotions or upsells offered at each event, such as Current Access, Fast Lane, Blankets, Box Upgrades, Coat Check, etc.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Handle credit card transactions according to Live Nation's audit guidelines.
• Inventory - all physical items must be counted prior to the start of the event and again at the end of the show
• May fill in temporarily with another department to support staffing levels during peak or break times.
• Other tasks as assigned by the Ancillary Manager or venue management.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED