Ancillary Revenue Representative - Freedom Mortgage Pavilion

Live Nation • Camden, NJ

255d

About The Position

The Ancillary Revenue Representative is a part-time position at the BB&T Pavilion, where the employee will play a crucial role in enhancing the guest experience during the concert season. This role involves communicating with guests about additional amenities offered at the venue, such as Premier parking and lawn chair rentals. The representative will work closely with the Ancillary Manager to determine available offers for each show and how to effectively communicate these to guests. The position is ideal for detail-oriented individuals who enjoy working independently while being part of a team.

Requirements

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be at least 18 years of age.
• Must pass pre-employment background check.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact and diplomacy.
• Familiar with iPhone and iPad technology.
• Attention to detail, quality and accuracy.
• Ability to work independently in a fast-paced environment.
• Outgoing, engaging, self-starter.
• Enjoys interacting with guests.
• Ability to work weekdays, weekends and holidays, including late evenings.

Responsibilities

• Greet all guests and assist in answering any questions they may have about the venue.
• Handle pre-purchased lawn chairs and venue retail, as well as day of show rentals and purchases.
• Communicate daily concert promotions, upsells, future ticket deals and specials to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Maintain order and ensure adherence to safety rules.
• Handle credit card transactions according to Live Nation's audit guidelines.
• Balance out credit transactions at the end of each shift with a supervisor.
• Participate in post-show clean up including picking up lawn chairs, recycling and compostable materials.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED