Facilitates the accessioning and preparation of inpatient, outpatient and outreach anatomic pathology specimens in a timely manner, by entering patient data and physician order information into various systems. Provides excellent customer service to achieve maximum customer satisfaction. Facilitation of this process includes transporting specimens to various lab departments in accordance with QA and department policies and procedures. Prioritizes registrations in the order of the patient's acuity level that is determined by the clinical staff where appropriate. Develops and maintains knowledge and skills to identify insurance plans correctly and updates the patient information and the insurance database where appropriate. Ensures completeness and accuracy of registration data by reviewing the patient and order information prior to ordering in the various LIS systems. Recognizes and follows up on incomplete or inconsistent registration information and contacts Client Services to obtain the needed information where appropriate. Follows proper safety and identification procedures when dealing with patients and/or specimens under any circumstance or environment by properly identifying patients prior to placing orders, labeling specimens correctly and notifying coworkers and involved lab sections when misidentifications are encountered.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees