Analytics Manager, Revenue Operations (ROPS)

DaVita Kidney Care

36d•$91,000 - $131,000

About The Position

DaVita is hiring a Revenue Manager for our Payor Escalations - Analytics & Strategy team within Revenue Operations (ROPS), known as Team Spotlight. This position is responsible for the operational oversight of a team of analysts focused on contracted insurance claim escalations (settlements, legal escalations, supporting contract negotiations, etc.). We are looking for a leader that gets excited about driving innovation through problem solving, has an interest in analytics, and can develop teammates to grow in their careers. This individual will oversee 3-5 analysts and projects with ROPS, our Legal and Contracting partners, and with external insurance companies. The focus on the team is geared towards resolving our most complex and largest claim payment issues through legal and contracting channels, and collaborating to find resolution to prevent the issue from happening again. As a leader of analysts, this individual will be responsible for ensuring work is done timely and correctly by their team, as well as helping to develop these analysts to the next stage of their career. Communications will be tailored to differing audiences and there will be frequent opportunities to strategize and deliver persuasive recommendations to senior leaders. In addition, this leader should have a passion for solving operational problems, and an ability to work well as part of a fast-paced team. This position reports to a Sr Manager, Revenue Operations.

Requirements

1 year in Leadership with direct reports – Required
High School Diploma/equivalency – Required
Intermediate proficiency in all Microsoft Office applications, specifically Excel – Required
Strong knowledge of healthcare revenue cycle – Required

Nice To Haves

Bachelor’s Degree in related field – Preferred
Intermediate proficiency in analytics systems (SQL, Netezza, Tableau) – Preferred
Strong knowledge of healthcare revenue cycle Collections – Preferred

Responsibilities

Drives Operational Results
Sets team goals to achieve key objectives and motivates team to exceed expectations
Takes full accountability for team’s results and ensures work product is up to standard
Manages large projects with multiple participants and stakeholders
Prioritizes competing priorities to deliver on deadlines with minimal interventions
Consistently prepares and delivers effective communications tailored to audience
Critically thinks through barriers, and creates and implements solutions
Leadership & Team Development
Builds high performing teams and develops leaders
Cultivates a diverse professional network to complete work and seek input
Ensures self and teammates use coaching and feedback through a consistent process
Effectively inspires team to support leadership vision; influences change
Generates Strategic Insights
Consistently and independently generates meaningful insights for team and projects
Translates high-level strategy and complex insights into actionable opportunities
Identifies and engages stakeholders to create high level of collaboration
Delivers persuasive recommendations to senior audiences
Other duties as assigned

Benefits

More than just pay, our DaVita Rewards package connects teammates to what matters most.
Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume