Analytics Associate - Gen AI & Automation

athenahealth • Belfast, ME

21h • $56,000 - $96,000 • Hybrid

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: As an Analytics Associate, you will be a hands-on builder who helps transform ideas into production-ready tools. Working closely with an Analytics Manager, you will contribute to projects end-to-end, developing dashboards, web applications, and automated data checks that give stakeholders answers in minutes instead of days. The role follows an office-first hybrid model and requires < 10 percent travel. About the Team: Product Operations is streamlining every stage of the Product Lifecycle by automating manual tasks, tightening data quality, and speeding up insight delivery.

Requirements

• 2 to 4 years of professional analytics or data-engineering experience in a corporate environment
• Exposure to writing production Python or R
• Hands-on exposure to Natural Language Processing or Large Language Models, either in coursework or live deployments
• Excellent communicator, thoughtful team player, highly adaptive, and a strong sense of personal integrity
• Experience building with GPT, Gemini, Claude or similar; prompt-engineering best practices; exposure to evaluating hallucination, bias, and safety
• Strong SQL, Snowflake, Power BI/Tableau; ability to weave model outputs directly into dashboards and data products
• Familiarity with Python, PowerShell, or JS for orchestrating APIs, vector databases, and CI/CD; enthusiasm for turning ad-hoc analysis into repeatable, self-service tooling
• Capable of framing complex AI concepts in plain language; supports stakeholder storytelling and change management
• Comfortable supporting rapid A/B tests, establishing offline/online evaluation metrics, and iterating quickly with guidance
• Can help codify new processes, create training assets, and support teams to adopt AI-augmented workflows
• Willingness to learn and expand knowledge every day through independent learning and digging into challenging problems
• Passionate about contributing to teams and developing solutions for others to follow
• Able to intake business questions, identify solutions, and assist operational teams with execution to achieve goals
• Ability to build strong cross-functional relationships; excited about working with others through change
• Professional attitude, comfortable working in a corporate setting populated by diverse types of people
• Demonstrated ability to influence through data backed recommendations, with support from senior team members
• Bias toward action, curiosity, and self-directed learning

Nice To Haves

• Experience designing stakeholder-facing dashboards and maintaining scalable API integrations is highly valued

Responsibilities

• Maintain, Analyze, and Execute on Analytics Based Projects Prototype, refine, and deploy automated analytics pipelines powered by LLM; auto-generate analyses, stakeholder summaries, and enriched metadata with minimal manual touch
• Support retrieval-augmented generation pipelines where needed, and publish dashboards that blend fresh metrics with concise narrative commentary
• Track accuracy, response time, and cost per insight; partner with the Analytics Manager to roll out incremental, data-driven improvements that keep raising quality while controlling spend
• Project Execution and Stakeholder Support Meet with product owners, engineers, and operations partners to translate business questions into technical requirements
• Support sprint planning, manage Jira tasks, and hit deadlines with manager support, flagging risks early and often
• Provide best-practice guidance on data modeling, visualization, and prompt engineering, so stakeholders get maximum value from every deliverable
• Document solutions thoroughly and support knowledge-transfer sessions to ensure long-term adoption
• Process Improvement and Knowledge Sharing Review current team and wider Product Operations workflows to pinpoint friction and redundancy
• Draft proposals that show how AI automations or data-model tweaks will save time and improve accuracy; share findings with leadership with support from the Analytics Manager
• Build quick-start guides, lunch-and-learn decks, and short video demos so colleagues can confidently use new tools
• Stay on top of emerging Snowflake Cortex and Windsurf/Codex capabilities, experimenting early and socializing wins across the team

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
• We also encourage a better work-life balance for athenistas with our flexibility.
• While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
• With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
• In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
• We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed