Tesla-posted about 1 year ago
$51,000 - $76,500/Yr
Full-time • Entry Level
Buffalo, NY
5,001-10,000 employees
Transportation Equipment Manufacturing

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The Analyst, Workforce Management role at Tesla is focused on forecasting and optimizing contact center operations for customer care. This position requires advanced analytical skills to predict call volumes and ensure efficient staffing to meet service goals. The analyst will collaborate closely with leadership teams and operational departments to understand and manage factors influencing contact volume, ensuring effective resource allocation and performance monitoring.

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