Analyst, Workforce Management - Work From Home

CVS Health

1d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Applies in-depth knowledge in allocating and optimizing resources to contribute to strategic decision-making. Ensures effective resource utilization by analyzing data, developing capacity plans, optimizing scheduling processes, and collaborating with stakeholders. Takes a lead in driving process improvements, providing insights, and mentoring junior team members.

Requirements

• 0-2 years work experience
• Proficiency in Microsoft Suite
• Basic awareness of problem solving and decision making skills

Responsibilities

• Analyzes and interprets data related to workforce management and staffing requirements to ensure consistent operations that support optimal resource allocation and utilization.
• Forecasts staffing needs based on historical data and trends, providing detailed analysis to senior management to support day-to-day operations and ensure optimal operational performances.
• Leverages statistical models and workforce management software to generate accurate demand forecasts that help ensure adequate staffing levels for multiple work areas.
• Creates and maintains staff schedules based on the forecasted workforce requirements, taking into account factors such as employee availability, shift preferences, and labor regulatory requirements.
• Oversees the implementation of labor standards to ensure organizational compliance with industry-related laws and regulatory requirements.
• Provides strategic guidance to senior leadership and collaborates with cross-functional teams to ensure that all workforce management initiatives align with organizational objectives.
• Implements workforce efficiency initiatives, process improvements, and automation technology to streamline workforce management processes, enhance scheduling accuracy, and improve overall efficiency.
• Collaborates with department managers, HR, and employees to gather input, address concerns, and facilitate effective communication regarding staffing and scheduling.
• Communicates effectively with senior leadership, stakeholders, and individual contributors to ensure the organization's workforce is efficient, productive, and well-managed.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level