Analyst, Travel & Meetings

Estée Lauder Companies • New York, NY

5d • $66,000 - $90,000

About The Position

The Global Travel, Meetings & Payment Analyst plays a critical role in the operational, analytical, and coordination support to a global travel and expense organization. Reporting to the Director, this role supports an established team across travel, payments, expense, and oversight functions by enabling execution, reinforcing governance, and preparing leadership-ready insights.
In addition, supporting travel program design, expense governance, audit management and corporate card program oversight.
This role ensures the organization operates a best‑in‑class travel & payment program with strong operational controls, data‑driven insights, and a seamless traveler experience. This role collaborates closely with Global Travel leadership, Finance, Procurement, HR, Audit, and regional partners to drive performance, compliance, and efficiencies across all markets.

Requirements

• 5+ years of experience in supporting corporate travel, expense management, payments, or related fields.
• Deep experience with expense, audit tools, corporate card programs, and TMC infrastructure.
• Advanced analytical skills; ability to turn complex data into clear insights.
• Proven ability to drive cross‑functional projects and influence senior stakeholders.
• Proficiency in Excel (pivot tables, lookups, data analysis).
• Supplier management experience with airlines, hotels, TMCs, or payment partners.
• Ability to work effectively in a matrixed, global environment supporting multiple functional owners.
• Strong organizational skills, attention to detail, and disciplined follow-through.

Responsibilities

• Support the development and refinement of the global travel strategy, including program framework, workflows, supplier model, technology roadmap, and traveler experience improvements.
• Prepare executive summaries, dashboards, briefing materials, and presentations for Director and leadership review.
• Partner with Global Teams in coordinating activities across global travel, payments and expense to support efficiencies and digital transformation.
• Act as a central point of coordination for cross-functional inputs, deliverables, timelines, and follow-ups.
• Ensure initiatives and operational activities align with established governance, priorities and operating models.
• Optimize global travel processes (air, hotel, ground, meetings) to ensure alignment across regions and scalability for future growth.
• Influence global policy direction by identifying program gaps, emerging risks, and opportunities for simplification or automation.
• Assist with operational issue tracking, escalation, and resolution related to travel management companies (TMCs) and booking platforms.
• Maintain documentation, standard operating procedures, and reference materials to support consistency across regions.
• Support global travel & payment reporting suite, delivering actionable insights to business leaders.
• Consolidate data across Concur, agency systems, card platforms, and audit tools to provide meaningful analytics on traveler behavior, spend trends, and policy compliance.
• Support the development of executive dashboards, KPIs, and strategic recommendations to drive traveler behavior.
• Analyze leakage, booking patterns, KPIs, and cost‑avoidance opportunities.
• Collaborate with regional teams to identify trends, support root‑cause analysis, and recommend corrective actions.
• Support audit compliance processes, including anomaly detection (e.g., Oversight), personal expense recovery, late fee oversight, and delinquency reduction.
• Review and adjust expense categories, audit logic, workflows, and system validity rules.
• Support policy training, communication, and escalations for employees and managers.
• Support the Global program (Corporate, Meeting, P‑Card, B2B, BTA), ensuring policy alignment, operational efficiency, and strong controls across all regions.
• Support cardholder onboarding, policy eligibility, card cancellation, delinquency workflows, and regional exceptions.
• Help ensure alignment between travel booking tools, payment methods, and expense platforms.

Benefits

• The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed