Analyst, Transaction Monitoring

Airwallex

25d • Remote

About The Position

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex’s mission to empower businesses globally.
An exciting opportunity has opened to join our North America Financial Crime Operations Team. This role supports Airwallex’s transaction monitoring and fraud operations, helping ensure compliance with regulatory obligations while delivering a safe and seamless customer experience. The role requires strong attention to detail and a solid understanding of BSA/AML and fraud investigations, and works closely with partners across Compliance, Commercial, and Product.
This role is Remote-based, with San Francisco or New York locations a plus.

Requirements

• Experienced in transaction monitoring or AML investigations and comfortable making alert decisions independently
• Detail-oriented, analytical, and able to connect transaction activity to underlying risk
• Organized and able to manage competing priorities in a deadline-driven environment
• Clear and thoughtful in written documentation and communication
• Collaborative team player who can also work autonomously
• Bachelor’s degree or equivalent experience
• 2–5 years of experience in transaction monitoring, AML, fraud operations, or financial crime compliance
• Hands-on experience reviewing and clearing transaction monitoring alerts
• Solid understanding of BSA/AML fundamentals, common typologies, and regulatory expectations
• Strong communication and analytical skills (SQL or advanced spreadsheet skills are a plus, but not required)
• Comfort working in a fast-paced, globally distributed environment

Nice To Haves

• Prior experience at a fintech, bank, payments company, or money services business preferred
• Strong communication and analytical skills (SQL or advanced spreadsheet skills are a plus, but not required)

Responsibilities

• Review, analyze, and disposition transaction monitoring alerts using independent and professional judgment
• Conduct transaction and customer reviews to identify potential money laundering, fraud, or other financial crime risks, including reviewing flow of funds, counterparties, and transaction behavior
• Clearly document investigative findings and decisions in the case management system
• Escalate higher-risk or complex cases with concise summaries and supporting analysis
• Perform holistic reviews for post-transaction monitoring alerts when required
• Support internal escalations and external requests (e.g., RFIs) as needed
• Maintain SLAs and quality standards in a high-volume operational environment
• Identify opportunities to improve processes, controls, and investigation quality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level