Analyst, Tech

IQVIA • Wayne, PA

1d

About The Position

The Data Governance & Stewardship (DG&S) Analyst Role is responsible for supporting a client's customer data management processes and tasks. This role is responsible for assessing and improving the quality of a pharmaceutical client's customer data (Physicians, Organizations, etc.). Using a combination of IQVIA data and tools, a DG&S Analyst work with client's data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data. The DG&S Analyst works closely with the client on both Data Stewardship and Data Governance engagements. Tasks include but are not limited to the development and documentation of business process related to data management. The DG&S Analyst is responsible for providing on-going feedback to both IQVIA management and client peers of data issues and areas that require special attention or escalation. The DG&S Analyst will also be responsible for the collection and possibly the reporting out to the client on a predefined schedule all metrics and SLA performance. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

Requirements

• Bachelor's Degree Req
• 1-3 years of related experience Req
• Detail oriented, good data entry, research, and analytical skills
• Strong customer service skills with excellent verbal and written communications
• Eagerness to learn, follow directions, and work independently
• Proficiency in Microsoft Office including Excel, Access, and Word

Nice To Haves

• Experience with IQVIA data and/or medical information (desired)
• Fundamental understanding of relational databases, MDM, Informatica, CRM technologies (desired)
• Analytics and Reporting experience (desired)
• SQL experience desired but not necessary

Responsibilities

• supporting a client's customer data management processes and tasks
• assessing and improving the quality of a pharmaceutical client's customer data (Physicians, Organizations, etc.)
• work with client's data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data
• works closely with the client on both Data Stewardship and Data Governance engagements
• development and documentation of business process related to data management
• providing on-going feedback to both IQVIA management and client peers of data issues and areas that require special attention or escalation
• responsible for the collection and possibly the reporting out to the client on a predefined schedule all metrics and SLA performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level