Analyst, Supply Backorder Management (Long-Term Assignment)

MOBIS Parts America-posted 3 months ago
$54,363 - $80,186/Yr
Full-time • Entry Level
Fountain Valley, CA
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We are searching for an experienced Analyst, Supply Backorder Management (Long-Term Assignment) at our Headquarters facility. Hyundai MOBIS Parts America is a top leading automotive parts supplier, providing after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. The Supply Backorder Management Analyst will support the procurement team to ensure customer needs are a primary focus through parts availability to support OE service and accessory parts requirements. This role involves driving improvements to Key Performance Indicators (KPIs) related to backorders while operating within business constraints. Responsibilities include developing and improving standard operating procedures (SOPs) and training employees.

  • Review daily dealer backorder reports and take appropriate actions to resolve, including XVOR / UPER orders to minimize risks of buybacks.
  • Provide dealers with accurate ETA information and backorder resolution status to management on a daily basis.
  • Support & Update Inventory Planners daily regarding variations or issues within the inventory supply chain.
  • Utilize the parts catalogs to seek alternative solutions for resolving dealer backorders.
  • Work closely with parts technical and dealer support teams to verify resolution alternatives.
  • Collaborate with internal departments for resolution of delays including PDC, Logistics, Customs, Pricing, Sales.
  • Effectively communicate with Management of MPA and OEs on business KPIs, current statuses, and issues and resolutions.
  • Develop, review, document, and maintain standard operating procedures (SOPs) as needed.
  • Work closely with customers (OEs) and vendors to support business and improve processes.
  • Work with MPA’s HQ Coordinator to escalate parts supply concerns and expedite open urgent orders.
  • Experience with inventory planning required.
  • Intermediate to advanced experience with Microsoft Excel required.
  • Excellent verbal and written communication skills required.
  • Excellent organizational skills (Reports and Timelines).
  • Flexibility and responsiveness to changing circumstances.
  • Bachelor’s degree in Supply Chain, Business, or related field preferred or combination of education and related experience.
  • Experience with MS Access or other SQL, Word, PowerPoint preferred.
  • Three years of directly-related experience in inventory management.
  • Demonstrated ability to identify problems/issues, recommend appropriate solutions, and follow-up to ensure positive results is required.
  • APICS (American Production and Inventory Control Society) or other supply chain related certifications or affiliations a plus.
  • Equal employment opportunities (EEO) to all employees and applicants for employment.
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