Analyst, Service Operations
Wayfair•Boston, MA
425d
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About The Position
The Analyst, Service Operations role at Wayfair focuses on enhancing the post-purchase customer experience by analyzing customer journeys and operational projects. The position requires strong analytical and leadership skills to identify opportunities for reducing customer effort and improving service operations. The analyst will work collaboratively with various business and tech functions to translate complex business problems into actionable insights and data-driven solutions.
