Analyst Senior, Product Technical Support
FIS Global•Milwaukee, WI
6h•Hybrid
About The Position
As a Product Support Representative, you will work with FIS clients to provide in-depth support of balancing practices. Please note: this is a full-time position with a required hybrid schedule in our posted location.
Requirements
- Prior back-office banking experience preferred
- Strong analytical, organizational and time management skills
- Proficient in Microsoft Excel
- The ability to work independently
- You are an excellent communicator and strong problem solver
Responsibilities
- Handle customer inquiries and resolve balancing issues.
- Provide in-depth support and research of client reconciliation issues.
- Troubleshoot problems with balancing sheets and recommend corrective action.
Benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
