Analyst, Sales Strategy & Operations

DoorDash USA • Los Angeles, NY

1d

About The Position

About the Team Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. About the role We’re looking for an Analyst in Sales Strategy & Operations to drive marketing recommendations, customer insights, and strategic initiatives across our small business (SMB) cohort. You’ll uncover strategic insights in our data, package recommendations into compelling presentations, and build on internal tools and dashboards to grow and empower some of our most valuable merchant partnerships. You will dive into both internal DoorDash and merchant data to uncover new business opportunities and develop our SMB advertising customer narrative (value proposition, metrics, insights, and reporting). You will work cross-functionally between our sales, marketing, operations, product, and analytics team to strengthen the partnership between DoorDash and our SMB partners. You’re excited about this opportunity because you will…

Requirements

• You have a Bachelor’s degree and 1-3 years of work experience in data analytics, management consulting, or other quantitative role; high-growth or early-stage startup experience a plus
• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers
• You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level
• You are able to craft your data insights into narratives that are relatable, succinct, and impactful and present them to internal and external clients
• You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously
• You are a team player who enjoys collaborating with a diverse team and a variety of stakeholders
• You have proven ability to achieve expert level in: Querying languages and data analysis tools such as SQL Data analysis tools like Microsoft Excel or Google Sheets Presentation software like Microsoft PowerPoint or Google Slides Data visualization platforms like Tableau or Sigma

Responsibilities

• Use SQL and AI applications to explore DoorDash and merchant data to uncover strategic insights and make recommendations that help our teams drive growth and strengthen partnerships
• Conduct analyses and communicate data-driven insights in succinct presentations that showcase the results of past initiatives, diagnose issues in merchant performance, and propose the value of new endeavors
• Maintain and evolve automated reporting capabilities and dashboards that drive strategic decision making across our sales and strategy teams
• Develop and standardize analytic methodologies and operational metrics to improve the efficiency and effectiveness of our teams
• Ensure data integrity by understanding and identifying opportunities to improve the back end data structure

Benefits

• comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees