Analyst, Restaurant Technical Support- Level 2
Brinker International•Dallas, TX
229d
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About The Position
The Level 2 Analyst is responsible for supporting all technical services within the restaurant as well as supporting the related IT Services above restaurant. This role owns the restoration of service (ROS) for incidents that are either escalated from the Level 1 support function or are directly assigned to Level 2 due to the complexity of the issue. This role is critical to maintaining the stability of IT Services within the restaurant.
