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This role will be a night shift role, 4-day 10-hour shift from 9pm until 7:30am. Provide technical assistance to restaurant and corporate customers, vendors, service providers with the following: critical system failure, hardware or software issues, general questions, clarification on operational procedures, or require one-on-one training for specific functions with their personal computer. This assistance includes support for in-house developed and third applications. Schedule and follow-up of service with vendors; provide hardware, network, and peripheral device installation and troubleshooting.