Analyst - Resolute - Hospital & Professional Billing Claims and Remittance

South Central Regional Medical Center • Laurel, MS

396d

About The Position

The Analyst - Resolute position at South Central Regional Medical Center focuses on supporting hospital and clinic billing and remittance applications within the electronic health record (EHR) system. This role serves as the primary contact for end-users, ensuring the integration of EHR applications with other clinical systems, and involves troubleshooting, workflow design, and communication with Epic representatives to meet organizational needs.

Requirements

• Two years experience in hospital or professional billing is required.
• Prior experience in both hospital and professional billing is preferred.
• Attain assigned EPIC (WISCONSIN) Certification(s) within 90 days of employment.

Nice To Haves

• Flexibility with respect to changing end-user business needs.
• Ability to communicate information clearly and concisely with project leadership and subject-matter experts.
• Willingness to learn new software and systems.

Responsibilities

• Acting as the primary support contact for the application's end-users.
• Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them.
• Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic (Wisconsin) software.
• Identifying and implementing requested changes to the system.
• Serving as a liaison between end users' workflow needs and Epic (Wisconsin) staff.
• Maintaining regular communication with Epic (Wisconsin) representatives.
• Working with Epic (Wisconsin) representatives and organization stakeholders to ensure the system meets the organization's business needs including deliverables and timelines.
• Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participating in training and working with end users.
• Troubleshooting problems and questions.
• Reviewing the status of projects and issues on an ongoing basis with leadership.
• Participating in weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: No Education Listed