About the position
Imagine yourself as part of Visa’s People Systems Strategy, Transformation and Innovation organization, a team that is responsible for driving the transformation towards world class workforce and partner experiences across the People Systems landscape. As Systems Analyst, People Systems you will be responsible for configuring and maintaining the systems and applications that support mobility and total rewards programs and processes across a global organization. You will work closely with HR, IT, vendors, and other stakeholders to ensure the systems are functioning properly, accurately, and securely. You will showcase your experience by championing enhancements and providing creative solutions to promote efficiency, effectiveness, and new thinking in People business partnership and support.
Responsibilities
- Analyze, gather requirements, design, configure, test, implement, and maintain the systems and applications that support Time Tracking, Absence and Payroll.
- Create and maintain the systems and applications documentation, such as user guides, manuals, reports, and workflows.
- Coordinate with internal and external HR subject matter experts to define requirements and determine recommended solutions to gain approval and execute on project/Data change deliverables.
- Manage relationships with HR stakeholders to proactively identify and address issues and provide timely support.
- Model exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users.
- Seek and identify continuous improvement opportunities and participates in new release feature and functionality reviews to provide ongoing technical guidance and support.
- Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies.
- Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME) for at least one distinct business process and application.
- Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements.
Requirements
- 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
Nice-to-haves
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
- Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users.
- Active listener, customer focused, relationship builder, team player.
- Strong follow-through, ability to drive to closure and resolution of complex system issues.
- Excellent analytical, problem-solving, and troubleshooting skills, with attention to detail and accuracy.
- Experience with Workday Time Tracking, Absence, Core HCM and Payroll.
- Experience with Workday EIBs, calculated fields, advanced custom reports, and dashboards.
Benefits
- Medical
- Dental
- Vision
- 401 (k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
