Analyst Operations Strategy

JetBlue Airways Corporation•New York, NY

1d•Onsite

About The Position

The Operations Strategy & Data Analysis team partners with JetBlue’s operating groups to translate data into actionable insights that drive continuous improvement on performance, reliability, and efficiency across JetBlue’s network. The team leads both recurring performance reporting and high-impact analytical initiatives, leveraging rich internal and external datasets to uncover trends and patterns, identify root causes, and eliminate operational bottlenecks. The Analyst plays a critical role in advancing those initiatives through rigorous analysis and will design, develop, and own analytical tools and models that support statistical analysis, root cause investigations, and predictive insights. The ideal candidate brings a passion for aviation and a strong understanding of airline operations, particularly operational reliability. They possess strong problem-solving capabilities, good quantitative skills, and the ability to translate complex analyses into clear, actionable narratives for cross-functional stakeholders. Strong interpersonal skills and the ability to influence without authority across teams are essential. Finally, at JetBlue we take our mission to Inspire Humanity very seriously. As such, we are looking for someone who embodies our five values of Safety, Caring, Integrity, Passion, and Fun.

Requirements

Bachelor’s degree in aviation, mathematics, operations research, quantitative analysis, computer science, industrial engineering or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
One (1) year of analytical experience with proven ability to reconcile, compare, evaluate and analyze data
Familiar with database querying (e.g., Structured Query Language (SQL)) and/or high-level programming language(s) (such as Python, or R)
Experience with data visualization tools (e.g. Tableau, Spotfire, PowerBI)
Proficiency with Microsoft Excel and PowerPoint
Good data analysis and problem-solving skills with a positive, “can-do” attitude
Good written and interpersonal skills
Available for occasional overnight travel (10%)
Must pass pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Two (2) years of work experience in aviation, management consulting, or a related field
One (1) year of work experience at an airline in Enterprise/Operations Planning, Network Planning, Revenue Management, or Finance
Experience communicating with senior leadership

Responsibilities

Analyze JetBlue operational performance, assess potential constraints and work with relevant stakeholder teams on action items to improve baseline
Perform deep dive into the rich data from both internal and external sources
Produce and ensure accuracy of monthly reporting for various internal teams; create automated reports and dashboards with operational data
Analyze and propose strategy for JetBlue operational reliability
Work with operating groups to determine requirements/buffers that would set them up for reliable performance and analyze (opportunity) cost/trade-offs of those
Actively review JetBlue’s schedules to ensure agreed criteria are provided and look for opportunities to improve performance
Perform ad hoc operability-related projects in support of senior leadership
Build relationships with operational partners across the system
Support other teams including all operational divisions, Airline Planning and Finance
Other duties as assigned