Analyst, Markets & Customers

Squarespace • New York, NY

293d • $85,500 - $138,000 • Hybrid

About The Position

Squarespace is looking for an Analyst to join our Markets & Customers Analytics team. You will power our market strategy, campaign performance, product adoption and customer growth through innovative measurement, reporting, analysis and insight. Our growing portfolio of markets and products means you'll address complex questions to influence business results. You are data-fluent, outcomes-oriented, curious, proactive and collaborative. This is a hybrid role working from our New York City headquarters (3 days per week). You will report to the Manager of our Markets & Customers Analytics team.

Requirements

• 3+ years in a Business Intelligence, Analytics or Data Science role
• Experience defining metrics, analyzing data and applying frameworks to inform decisions
• Experience translating results into clear stories and recommendations
• Experience building dashboards (e.g. Looker, Tableau) and working with large datasets using SQL; knowledge of dbt a plus
• Experience running experiments
• Knowledge of statistical concepts, such as experimental design, hypothesis testing and regression, and tools such as Python
• Knowledge of B2B or premium customer acquisition, marketing or product development a plus
• Strong communicator and presenter, comfortable handling open-ended questions
• Outcomes-oriented, curious, proactive and collaborative

Responsibilities

• Partner with Marketing and Sales, Product, Data Science and Engineering teams to translate business needs into analytical requirements, solutions and insights
• Define metrics and perform analyses to uncover trends, performance drivers and outliers for high value customer growth initiatives
• Create dashboards to help partners answer recurring questions and act on metrics using self-service tools
• Present results to partners at different levels
• Promote best practices among peers and partners

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services