Analyst Loyalty Marketing
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Loyalty Marketing Analyst will play a critical role in executing initiatives to drive customer loyalty and elevate the customer experience across the Williams-Sonoma, Inc. (WSI) family of brands. You will contribute to the planning, execution, and analysis of performance marketing strategies for WSI's loyalty program, The Key Rewards, to drive business objectives in stores and across WSI's eCommerce sites. This role will work closely with internal cross-functional stakeholders, Capital One, and other third parties to develop marketing campaigns and best-in-class customer journeys to drive Loyalty KPIs. Through this work, you will help accelerate the growth of our membership, drive incremental customer satisfaction and spend, and unlock the power of our cross-brand portfolio. Ability to adapt to change and work in a fast-paced multi-channel retail environment is a must. A successful candidate will have strong communication skills and have experience in marketing, project management, analytics, and relationship-building -- plus a passion for the Williams-Sonoma, Inc. brands and the home industry.
