Analyst Lead, Configuration

FIS Global • Little Rock, AR

3d

About The Position

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Our Test Ops team supports complex, high-volume testing environments that power critical financial services platforms. We work collaboratively to manage configurations, streamline test operations, and ensure environments remain stable, efficient, and ready for rapid delivery. The team thrives on problem-solving, continuous improvement, and supporting fast-moving projects with accuracy and accountability.
What you will be doing
You will take the lead in managing configuration activities across multiple testing environments, ensuring everything runs smoothly and accurately.
You’ll work closely with analysts, systems teams, and product partners while driving consistency, improving efficiency, and helping the team deliver high-quality outcomes.
You’ll solve problems, streamline processes, and become a trusted go-to expert for environmental readiness and configuration standards.

Requirements

• Strong ownership, attention to detail, and a proactive mindset.
• Ability to lead, influence, and collaborate with cross-functional teams.
• Problem-solving ability in fast-moving technical environments.
• Excellent communication skills with both technical and non-technical partners.
• Experience with configuration management in technical or operational environments.
• Familiarity with testing or QA workflows.
• Ability to quickly learn complex systems and tools.
• Strong organizational and prioritization skills.
• Comfort working in team-centric, high-accountability environments.
• Ability to analyze issues and drive effective resolutions.

Nice To Haves

• Experience with mainframe environments, JCL, or scheduling tools.
• Background in test operations or environment support.
• Exposure to automation or scripting for configuration tasks.
• Knowledge of incident management or operational escalations.
• Experience supporting financial services platforms.

Responsibilities

• Lead configuration management across multiple test environments.
• Ensure accuracy, consistency, and stability of environment setups.
• Collaborate with Test Ops, systems teams, and project partners to support delivery.
• Identify opportunities to improve processes, automation, and standards.
• Troubleshoot configuration-related issues and drive timely resolution.
• Maintain documentation, workflows, and configuration best practices.

Benefits

• A multifaceted role with real responsibility and broad opportunity to grow.
• A modern, collaborative work environment with a motivated team.
• A wide range of development tools and education opportunities.
• The chance to work on impactful, real-world challenges in financial technology.
• Competitive salary and comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed