Analyst, Insurance Processing

Arbor Realty Trust•Buffalo, NY

22h•Onsite

About The Position

The Analyst I, Insurance Processing is responsible for ensuring that adequate insurance coverage exists, paid per lender guidelines and documented appropriately.

Requirements

High school diploma or equivalent
Advanced proficiency in computer skills, especially Excel/Word applications
Outstanding verbal, written, and interpersonal communication skills
Excellent attention to detail, judgment, flexibility, accountability, and dependability
Strong time management and organizational skills for prioritizing multiple assignments
Must have initiative, motivated, flexible attitude and be able to adapt to a changing environment
Ability to work as a part of a team, while providing a strong individual contribution

Nice To Haves

Associate’s or Bachelor’s degree in Business, Finance, or a related discipline or equivalent work experience preferred.
1+ years of experience in Banking, Mortgage Servicing, Commercial Lines Insurance or Escrow strongly preferred.

Responsibilities

First level of contact on insurance questions, coverage requirements and investor guidelines
Interact with internal and external customers as required to obtain proof of insurance
Evaluate Insurance documentation and review against system and lender guidelines
Follow-up on insurance exception items within specified time frames
Disburse escrow funds for timely payment of insurance premium
Monitor insurance escrow funds for shortages including contacting borrowers to secure funds
Timely and accurate boarding and review of new loans and documents into all Arbor servicing systems as it pertains to insurance items
Maintain integrity of system data as it pertains to insurance updates
Provide support to resolve insurance related borrower and portfolio management inquiries
Identify and communicate insurance related issues and trends
Accurately research and process refunded, returned, and/or stale dated checks and initiate stop payment process on checks as needed
Obtain paid in full receipt for all non-escrow accounts
Communicate with all applicable parties regarding any lender placed insurance issues
Other projects as assigned.