Analyst III, Epic Application Cogito

PDS Health•Irvine, CA

14h•$103,000 - $133,000

About The Position

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst III, Epic Application Cogito is responsible for the design, build, implementation, optimization, and support of the Epic Cogito modules. This role partners with operational stakeholders to analyze reporting strategies, configure system functionality, test new features, and ensure successful adoption of scheduling and registration processes within the Epic system.

Requirements

Bachelor’s degree in IT, healthcare, or a related field (or equivalent experience).
Multiple Epic certifications or mastery in a key module. Cogito, Caboodle, Clarity, Rader/Reporting Workbench)
Epic certification must be current or have been actively utilized within the past two years.
3+ years of relevant experience.
Strong project management and leadership skills.
Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders.
Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Proven ability to work independently as well as within a team environment.
Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

Nice To Haves

Professional certifications in healthcare information systems or business applications.
Experience in managing clinical and business information systems within a healthcare environment.
Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
Demonstrated experience leading patient experience or digital engagement initiatives.

Responsibilities

Serves as a subject matter expert (SME) for the Epic Cogito application or advanced system features.
Leads medium scale projects, including scoping, design, implementation, testing, and go-live support.
Collaborates with cross-functional teams to optimize workflows, integrate Epic with other systems, and enhance user experience
Partners with data engineers and analysts to support Clarity/Caboodle ETL processes and data warehouse initiatives
Owns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support.
Other duties and responsibilities as assigned