Analyst II - Tech Delivery

Bank of America • Jersey City, NJ

64d • $89,000 - $151,600

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users.

Requirements

• 5+ years of experience in reporting and tracking metrics.
• Demonstrated Proficiency in using Alteryx in connecting to banks data sources and processing data.
• Proficient in converting SQL server views, stored procedures to Alteryx.
• Excellent visual design skills to provide summary information using graphs and indicators.
• Ability to effectively communicate reports and solutions to various stakeholders.
• Ability to solve problems creatively and effectively.
• Excellent communication skills (written and verbal).
• Proficient in Microsoft Office (Word, PowerPoint, Excel).

Nice To Haves

• Power BI
• SQL Server Management Studio (SSMS)
• JIRA & Confluence

Responsibilities

• Develop and maintain Alteryx workflows to connect with diverse data sources and automate data processing.
• Translate SQL Server views and stored procedures into efficient Alteryx workflows.
• Design intuitive dashboards and visual reports using Tableau and other BI tools to summarize key metrics.
• Present data findings through demos and reporting sessions, ensuring clarity and impact.
• Communicate effectively—both orally and in writing—using concise, audience-appropriate language.
• Serve as a reporting proxy in meetings, preparing and presenting relevant data summaries.
• Collaborate across departments to ensure alignment and drive results.
• Work independently while managing multiple priorities with precision and attention to detail.
• Embrace new tools, ideas, and approaches to continuously improve reporting processes.

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support to employees
• Discretionary incentive eligible
• Annual discretionary award based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree