Analyst II - Sr

Entergy•New Orleans, LA

7d•Hybrid

About The Position

The Analyst will gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads, meter installs, etc. This role will partner closely with Entergy’s billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions.

Requirements

High School Diploma
Analyst II: 2-4 years of relevant expe rience
Analyst III: 4-6 years of relevant experience
Analyst Sr: 6 plus years of relevant experience
Ability to manage multiple projects and operate in a rapidly changing work environment.
Proficiency in Excel, CCS, Maximo, Click, MDMS
Strong ability to apply broad industry and commercial awareness to drive financial and operational performance.
Excellent interpersonal skills; team player.
Ability to resolve issues by leveraging resources throughout the organization.
Excellent project management, written and verbal communication skills.
Excellent Critical thinking, problem-solving, and decision-making skills

Nice To Haves

Bachelor’s Degree
Knowledge of AMI and Smart Grid network management tools.
Specific knowledge of Meter Data Management Software (MDMS) preferred.

Responsibilities

Gather, analyze, and interpret data for problem solving to minimize meter exceptions and provide sustainable results
Submit reports to the relevant department heads and management
Find patterns and trends in the analyzed data
Help management and other teams draw business goals and needs
Formulate procedural manuals for department
Must be adept to learning multiple data sources to provide insightful analysis and reporting.
Develop strong relationships across the operations
Provide support to ensure data integrity of information into the MDMS system
Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills
Develop reporting to allow for more real time understanding of the functioning of the meters
Manage invoices, reports, change orders, reconciliations, and monthly cost tracking for HWY projects across the state.
Track permits, manage bond space, coordinate approvals, and act as permitting SME for HWY projects with Contract Compliance group.
Set up projects in Microsoft Project, track status/milestones, adjust commit dates, and create Minor Adds.
Conduct franchise/city/prior rights research using records and data sources for HWY projects across the state.