Analyst II Application Development

Hospital for Special Surgery • New York, NY

98d • $99,000 - $150,750

About The Position

Hospital for Special Surgery (HSS) seeks an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on-call rotation is required during major implementations.

Requirements

• 2+ years of IT implementation/support experience
• 1+ year of relevant application experience
• Bachelor’s degree
• Epic Willow Inpatient Certification

Nice To Haves

• 1+ year Epic Willow Inpatient experience
• Healthcare background
• Strong communication, interpersonal, and problem-solving skills
• Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint
• Experience with full Epic implementation lifecycle
• Additional Epic Certifications
• Familiarity with med load and charge error resolution
• Decision Support experience

Responsibilities

• Maintain in-depth knowledge of Epic Willow Inpatient, FDB, and medication dispensing systems (e.g., Pyxis, Omnicell)
• Analyze workflows, data, and technical issues; design and maintain solutions
• Collaborate with stakeholders to tailor systems to business needs
• Document procedures, build/test solutions, and support training efforts
• Provide on-call support and troubleshoot user issues
• Review and test system changes and new releases
• Support change management, QA, and disaster recovery processes
• Communicate effectively across teams and contribute to meetings

Benefits

• Base pay scale for this position is $99,000.00 - $150,750.00
• Eligible for additional benefits consistent with the role

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees