Analyst I, Media Strategy
About The Position
Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career! Notice for California Residents - California Privacy Policy Job Summary: The Analyst I, Media Strategy position plays a key role in maintaining, monitoring and improving the documentation fulfillment and quality necessary to Resurgent’s inventory management. This position reports to the Manager of Media Strategy.
Requirements
- 1 + years of experience performing business data analysis, back-office collection administration, or other collection industry related work experience preferred.
- Ability to grasp downstream process impact and data structure requirements.
- Ability to define problems, collect and analyze data and assist in solution development.
- Manage multiple tasks simultaneously, dealing with competing priorities and short timelines in a dynamic environment.
- Works well as an individual contributor and collaboratively within a team environment.
- Ability to work with a wide range of colleagues, tailor communication style, and work through conflict in a positive manner.
- Proficient in MS Word, Excel (charts, formulas, pivots) and PowerPoint for slide creation.
Nice To Haves
- Visio or process mapping tools a plus.
- SQL or other programming language experience a plus.
- Actively seek opportunities to improve SQL skills, data knowledge, and knowledge of Resurgent’s business processes as role progresses.
Responsibilities
- Conducts new media document mapping and communicates with the team that loads documents into Resurgent’s system, and manually indexes documents as needed
- Works with 12-16 sellers to remediate issues with corrupt files, missing documents or other remediation items
- Maintains and updates contract parameters and media sources in Media Tracking applications
- Manages the ad-hoc request queue for media documents
- Manages regular smoke detector type reports and exception reports that monitor regular document fulfillment
- Ad-hoc data analysis to dive into issue identification, provide data trending analysis and reporting required for slides and departmental updates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
