Analyst I, Asset Protection

Pilot Company • Knoxville, TN

90d

About The Position

The purpose of this role is to provide analytical insights to support the asset protection organization. The position involves monitoring exception software to detect potential loss of assets via POS and other data, conducting investigations into internal fraud, theft, and related policy violations. The role requires utilizing surveillance footage, transaction data, and other evidence to gather information and build comprehensive case files. Additionally, the candidate will examine store operating procedures for compliance with standard procedures and policies, prepare and submit findings, and make recommendations to the director of asset protection. Communication with HR, District Store Managers (DSM's), Regional Directors (RD's), and various authorities is essential in conducting investigations. The role also supports and adheres to all company policies, procedures, and guidelines while providing excellent customer service as outlined in the LSG policy manual and fostering positive relationships with store and field leaders.

Requirements

• Bachelor's degree or LPC/LPQ qualification required.
• Experience in a large organization preferred.
• Basic Microsoft Office skills required; intermediate skills preferred.

Nice To Haves

• Good written and verbal communication skills.
• Ability to work and complete tasks in a fast-paced, dynamic environment.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work as a member of a team as well as independently.
• Good problem-solving skills.
• Ability to adjust to changing circumstances and priorities.

Responsibilities

• Monitor exception software to detect potential loss of assets via POS and other data.
• Conduct investigations into internal fraud, theft, and related policy violations.
• Utilize surveillance footage, transaction data, and other evidence to gather information and build comprehensive case files.
• Examine store operating procedures for compliance with standard procedures and policies.
• Prepare and submit findings and make recommendations to the director of asset protection.
• Communicate with HR, DSM's, RD's, and various authorities in conducting investigations.
• Support and adhere to all company policies, procedures, and guidelines.
• Provide excellent customer service as outlined in the LSG policy manual.
• Foster positive relationships with store and field leaders.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree