Analyst,Growth

CVS Health • Chicago, IL

82d • $43,888 - $93,574 • Hybrid

About The Position

The Growth Effectiveness team at Oak Street Health plays a critical role in maximizing the number of people Oak Street Health serves. The team is part of the organization's broader Growth Team which enables Oak Street Health to engage with adults on Medicare by introducing them to our innovative and transformative approach to providing high-quality primary care. The Growth Effectiveness team is specifically focused on driving strategic initiatives to increase new patient growth, forecast annual growth targets, and decrease customer acquisition costs. The Analyst, Growth will report into the Manager, Growth Strategy and Analytics. This role will support a variety of ongoing efforts to increase our new patient growth. Specific efforts will include data analytics and reporting, developing analysis to drive decision-making, supporting Growth teammates in central and field roles to accelerate growth. This role will leverage Oak Street's growing data insights to design and implement new initiatives and programs to improve Growth.

Requirements

• Bachelor's degree required, with a preferred focus in project management or healthcare administration
• 0-2 years of relevant experience
• High level of organization and detail orientation
• Experience collaborating on projects across multiple departments
• Proficiency with Microsoft Excel required, and preferred experience with other standard analysis tools (SQL, Alteryx, and/or PowerBI a plus)
• Strong intellectual curiosity and problem-solving ability
• Ability to navigate leadership and operational complexities
• Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
• Quick learner comfortable with ambiguity
• Strong accountability and discipline against timelines and deliverables
• Collaborative working style, able to work cross functionally
• US work authorization

Nice To Haves

• Someone who embodies being 'Oaky'
• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Responsibilities

• Drive strategic analyses and develop data-driven insights to support New Patient Growth programs
• Build and analyze large-scale datasets to uncover trends, link operational actions to financial outcomes, and surface key opportunities for new patient growth
• Communicate analytical insights clearly across various levels of the organization, from regional leadership to the Chief Growth Officer
• Develop and maintain high-visibility tools and dashboards (e.g., daily operational reports) to help field and central teams monitor growth and efficiency
• Serve as the project manager and analytical engine for initiatives driving incremental new patient growth
• Collaborate with program leaders to develop and iterate on new processes
• Engage with Central and Field Growth teammates on trends and analytical requests
• Provide timely, accurate responses to inquiries on growth performance and analytics
• Support Field leadership with ad hoc analyses, performance deep-dives, and strategic planning
• Monitor data quality and integrity, proactively identifying and resolving discrepancies in reporting
• Conduct root cause analyses to address performance gaps and recommend solutions
• Build predictive models and scenario analyses to forecast patient volumes and program impact
• Actively participate in small and large group trainings to develop technical and leadership skills
• Seek feedback and mentorship from peers and senior colleagues and participate in career development planning
• Other duties as assigned

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement
• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees