Analyst - Facilities Enterprise Systems (Oracles Unifier System)

NewYork-Presbyterian Hospital • New York, NY

105d • $100,500 - $114,500

About The Position

For the Oracle Unifier system, the Facilities Systems Analyst implements and oversees Facilities and Real Estate computer systems with the goal of increasing efficiency. They are responsible for observing and monitoring Unifier system activity to identify vulnerabilities or areas of improvement in processes, configurations, training, and reporting. They will work with key stakeholders and team members by assisting in the design and implementation of systems and solutions, while documenting process, workflow and requirements. Supporting the organizational mission by effectively capturing business requirements and mapping processes in support of business priorities. Implements technical IT solutions by defining and analyzing system and business problems, and validating standards and solutions. Defines and develops basic end-user reports and dashboards. Works with other departments and groups to ensure that necessary data is available for the supported business processes. Ensures operation of technical IT solutions by training personnel and providing support. Coordinates and delivers testing programs and process changes throughout the Facilities organization. Provides first-level technical support for end users, opening, updating, and closing Help Desk Tickets.

Requirements

• Bachelor's Degree or equivalent experience.
• Minimum of 1 year of relevant work experience in a facilities operations and project environment.
• Excellent oral and written communication skills.
• Experience working within a project methodology framework to manage and deliver system implementation or process improvement solutions.
• Demonstrated experience in report writing.

Nice To Haves

• Bachelor's degree in Business Administration, Project Management, Finance, Architecture, Engineering, Construction or Facilities Management.
• Certification in Business Analysis, Quality Management (Six Sigma, Lean, etc.), Change Management, or Project Management.

Responsibilities

• Implement and oversee Facilities and Real Estate computer systems to increase efficiency.
• Monitor Unifier system activity to identify vulnerabilities or areas of improvement.
• Assist in the design and implementation of systems and solutions.
• Document process, workflow, and requirements.
• Capture business requirements and map processes in support of business priorities.
• Define and analyze system and business problems.
• Develop basic end-user reports and dashboards.
• Ensure necessary data is available for supported business processes.
• Train personnel and provide support for technical IT solutions.
• Coordinate and deliver testing programs and process changes.
• Provide first-level technical support for end users.

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life.
• Opportunities for personal and professional growth.
• Dynamic environment that embraces every person.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree