Analyst, Distribution Operations

UPS • Hapeville, GA

246d

About The Position

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment. Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment. Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Applies working knowledge of theories, practices, and/or procedures within job discipline. Broadens capabilities and understanding of the company processes, and customers. Performs mostly routine assignments and resolves common issues by using precedents or seeking guidance. Assesses straightforward problems and proposes solutions based on analysis of factual information, experience, judgment, and precedents. Impacts quality of own work and the work of others on the team. Shares factual information with other team members. Receives guidance on a regular basis. Entry-level to UPS's professional career track. Typically requires a four-year degree or equivalent experience. This position will require the candidate to analyze data, create reports and develop dashboards oriented towards executive leadership.

Requirements

• Requires Microsoft Office Suite proficiency (Excel, Word, PowerPoint).
• Requires previous experience in Data Analysis.
• PowerBI proficiency is preferred.
• Logistics / Supply Chain experience is preferred.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Manage the delivery or deployment of contracted services to customers to ensure SLAs and KPIs are met or exceeded.
• Support business products by collaborating with vendors, customers, and other internal support groups.
• Oversee daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, and profitability.
• Perform financial activities including forecasting, allocations, adjustments, and creating annual business plans.
• Retain and strengthen customer relationships, including face-to-face customer service.
• Identify and recommend opportunities for improving efficiency, effectiveness, and capabilities of the operation.
• Provide support to field stocking locations and agent locations across multiple geographies.
• Operate powered industrial equipment as needed.
• Provide specific functional expertise that is theoretical and conceptual in nature.
• Supervise others in a 'player coach' capacity while focusing on individual expertise.
• Assess straightforward problems and propose solutions based on analysis of factual information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree