Analyst, Digital Services (Boise)
Ocean Network Express•Boise, ID
445d•Remote
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About The Position
The Analyst, Digital Services position at Ocean Network Express in Boise, ID, is responsible for enhancing customer engagement with the ONE eCommerce platform. This role focuses on executing strategies to increase customer utilization of self-services, identifying opportunities for customer service transformation, and supporting digitization efforts both regionally and globally. The analyst will collaborate with management and sales teams to optimize online promotional efforts and ensure customers are well-equipped to use digital service products effectively.
