Analyst - Digital Fleet Management
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About The Position
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. United's Digital Fleet Management (DFM) team is a group of experts dedicated to using aircraft, engine and ground equipment asset and telemetry data to improve United's operations by implementing predictive maintenance and aircraft connectivity technology. The Analyst for Digital Fleet Management Products will support planning for the development of software applications used within the DFM team. This includes United's in-house and third-party predictive maintenance platforms, interfaces with Tech Ops Digital Technology systems, automation systems to trigger servicing and maintenance tasks and workflows for health monitoring analysts and engineers to analyze asset sensor data. Serves as a product owner for United's in-house digital fleet management platforms. Creates and manages product road maps for in-house predictive maintenance applications supporting the data analytics, aircraft health monitoring and engineering teams. Collaborates with United's digital technology teams for long-term platform support and troubleshooting. Supports continuous improvement initiatives to ensure scalability of applications with growing fleet size and predictive analytics. Learns and applies Agile project management disciplines of planning, executing, and overseeing a project to achieve specific goals within defined constraints such as scope, time, and budget. Facilitates the development of applications in Palantir Foundry, overseeing project timelines and issue tracking through JIRA (issue tracking software) for efficient project management and resolution. Supports the Process Standardization and Change Management teams during projects, ensuring that all training and communication requirements for documentation and user guides are effectively incorporated for end-user groups, including the engineering and aircraft health monitoring teams. As a product owner, is the Subject Matter Expert relied upon by the Process Standardization and Change Management teams to provide input into process documentation and implementation plans.
