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RE/MAX is seeking a detail-oriented and data-driven Customer Experience Analyst to play a key role in improving the overall customer experience for our agents, franchisees, and customers. The CX Analyst will gather, analyze, and interpret customer feedback and operational data to uncover insights that drive decision-making and improve satisfaction, loyalty, and efficiency. This role will collaborate across teams to identify trends, highlight pain points, and recommend actionable strategies to enhance the RE/MAX customer journey.