Analyst - Business Systems
American Express•New York, NY
436d•$70,000 - $135,000
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About The Position
The Analyst - Business Systems role at American Express focuses on supporting the Customer Listening team within the Global Services Group. This position is critical for enabling Conversational Analytics Solutions through the Qualtrics platform, aiming to enhance the customer experience by delivering actionable insights and managing relationships with various stakeholders. The role requires a blend of analytical skills, project management, and a customer-first mindset to drive VOC-related initiatives.
