Analyst Business Systems IT

Medline Industries, LP • Northbrook, IL

1d • $92,000 - $138,000

About The Position

Job Summary Job Description Key Responsibilities Business & Functional Analysis Collaborate with Logistics, Transportation, Warehousing, and Revenue teams to gather and analyze business requirements. Translate transportation and logistics processes into functional and technical system requirements. Prepare detailed BRDs, CRDs, user stories, process flows, and impact analysis documents. Support solution design for inbound, outbound, intercompany, and returns transportation flows. TMS Application Support & Enhancement Manage configuration changes, enhancements, and system optimizations within TMS platforms. Support carrier onboarding, rate management, tendering, tracking, and freight settlement processes. Provide production support for TMS applications with minimal downtime. Analyze incidents, perform root cause analysis, and coordinate fixes with internal teams and vendors. Integration & Technical Coordination Work closely with IT, middleware, and external vendors to support TMS integrations with WMS, ERP (SAP), EDI, APIs, and carrier systems (Fedex, UPS, GLS, etc) Participate in system upgrades, patches, and new feature rollouts. Testing & Release Management Create and execute UAT test scenarios and validate business outcomes. Support regression testing during releases and upgrades. Coordinate production deployments and post-deployment validations. Stakeholder & Project Support Support Agile/Scrum ceremonies including backlog grooming and sprint planning. Provide user training, documentation, and post-implementation support.

Requirements

• Education: Bachelor’s degree in supply chain, Information Systems, Computer Science, or related field (Master’s preferred).
• Experience: 8+ years of IT/Supply Chain experience with at least 3+ years in TMS analysis and integrations.
• Hands-on experience with TMS platforms (Descartes TMS, Oracle OTM, Manhattan TMS, or equivalent).
• Familiarity with parcel manifesting systems, carrier rating engines, routing optimization, and WMS shipping dependencies.
• Strong knowledge of WMS-to-TMS integration touchpoints (order management, load planning, shipment execution, freight billing).

Responsibilities

• Collaborate with Logistics, Transportation, Warehousing, and Revenue teams to gather and analyze business requirements.
• Translate transportation and logistics processes into functional and technical system requirements.
• Prepare detailed BRDs, CRDs, user stories, process flows, and impact analysis documents.
• Support solution design for inbound, outbound, intercompany, and returns transportation flows.
• Manage configuration changes, enhancements, and system optimizations within TMS platforms.
• Support carrier onboarding, rate management, tendering, tracking, and freight settlement processes.
• Provide production support for TMS applications with minimal downtime.
• Analyze incidents, perform root cause analysis, and coordinate fixes with internal teams and vendors.
• Work closely with IT, middleware, and external vendors to support TMS integrations with WMS, ERP (SAP), EDI, APIs, and carrier systems (Fedex, UPS, GLS, etc)
• Participate in system upgrades, patches, and new feature rollouts.
• Create and execute UAT test scenarios and validate business outcomes.
• Support regression testing during releases and upgrades.
• Coordinate production deployments and post-deployment validations.
• Support Agile/Scrum ceremonies including backlog grooming and sprint planning.
• Provide user training, documentation, and post-implementation support.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level