Analyst, Business Strategy and Operations

About the position

As we transform the way we design and build products at Visa, and better align our Product and Technology teams, our big focus is on portfolio management and ensuring we prioritize the right investments with the highest ROI, and products are performing as expected for our clients and the market. This includes shifting the organization towards more transparency into portfolio management practices and leveraging data to drive strategic decision-making and product improvements. This role will report to the Senior Director of Portfolio Operations and will help define and execute on product portfolio management practices and support planning and day-to-day portfolio management activities, in close partnership with the Product Management and Development teams for one Business Unit within the Global Product team. The ideal candidate will be a structured, critical thinker with excellent communication skills and attention to detail. He or she can make the complex simple. Experience in portfolio management, product development/management, management consulting, or business strategy/operations is a plus. He or she is thoughtful, curious, and analytical with a desire to make an impact. Experience in today’s complex, global payments ecosystem is a foundational aspect of the role.

Responsibilities

• Support monthly and quarterly portfolio reviews with executive leaders to review product portfolio investments.
• Synthesize portfolio investment data with agility data to provide new insights and trends for leadership decision making.
• Develop data-driven insights and recommendations to prioritize portfolio management practices to accelerate Visa's growth.
• Partner with Product, Technology, and Finance to improve visibility into specific product portfolios.
• Maintain and own portfolio level dashboards on portfolio health and ensure engagement with stakeholders.
• Streamline processes for data gathering and output in reviews.
• Build and maintain dashboards through Power BI to drive data-driven insights.
• Manage headcount transfer requests across Technology.
• Support product portfolio funding processes with focus on calendar of events and required forms.

Requirements

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
• Strong attention to detail and achieving results.
• Independently and consistently flawless execution of assigned work.
• Adept strategic thinker and problem solver.
• Experience with defining and implementing new processes.
• Effective presentation skills with the ability to tell a story with data.
• Strong financial background.
• Excellent interpersonal and communication skills.
• Results-driven and able to collaborate with management and colleagues.
• Strong customer service and relationship management skills.
• Ability to thrive in a fast-paced environment.
• Strong organizational skills and ability to adapt quickly to changing priorities.
• Excellent level of MS Office Experience (Excel, Word, Outlook and PowerPoint).

Nice-to-haves

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree.
• Experience preferred in JIRA Align, Power BI, Power Apps, Visio.
• Experience in agile product development, preferably in the payments industry.

Benefits

• Medical
• Dental
• Vision
• 401 (k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program