Analyst, Business (ROPS)

DaVita Kidney Care

129d • $67,000 - $91,000

About The Position

Revenue Operations (ROPS) supports the DaVita Village through arranging dialysis placements, verifying coverage, generating and submitting claims and coordinating with payors. This role extends that mission by enabling DaVita to proactively align its workforce with future organizational needs. As a Strategic Workforce Planning Analyst, you will partner across ROPS and enterprise functions to build models, forecast talent demand and supply, identify gaps, and recommend strategies such as hiring, internal mobility, upskilling, and organizational design. This position requires strong analytical skills, problem-solving, and the ability to translate complex data into actionable insights that shape ROPS’ workforce strategy and advance us toward world-class performance.

Requirements

• Bachelor’s degree in Business, Economics, Mathematics, Statistics, Data Analytics, or related field (Master’s preferred).
• 1–3 years of experience in workforce planning, HR analytics, business analytics, or financial modeling.
• Strong Excel and PowerPoint skills required; SQL, Tableau, Python, or Access preferred.
• Quantitative and problem-solving expertise, including workforce or financial modeling.
• Ability to translate complex analysis into clear insights for a range of audiences including senior leaders.
• Collaborative mindset with ability to influence cross-functional teams.
• Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun.
• Experience in healthcare and/or revenue cycle preferred.

Responsibilities

• Perform workforce supply and demand forecasting (1–5 years) using internal data (headcount, attrition, tenure, performance, mobility) and external labor market trends.
• Build capacity models, scenario planning, and risk analyses (e.g., vacancy risk, skill gaps, pipeline health).
• Develop, consolidate, and automate reporting around key workforce metrics, using tools such as SQL, Excel, Tableau, Python, Access, or VBA.
• Conduct skills inventories on existing roles and integrate future skills forecasting into workforce planning cycles.
• Break down complex workforce challenges into digestible questions; design robust approaches to address them.
• Synthesize insights to recommend sourcing, mobility, or upskilling strategies that address workforce gaps.
• Identify and recommend opportunities for organizational design or structural improvements to meet long-term needs.
• Partner with ROPS Leaders, People Services, Talent acquisition, and other stakeholders to align workforce strategy with operational goals.
• Communicate workforce insights and recommendations in a clear, compelling way to senior leadership.
• Support the annual workforce planning cycle and ad-hoc talent strategy initiatives.
• Manage project timelines, stakeholder engagement, and prioritization to ensure delivery of high-value analyses.
• Pull data from systems such as StarLearning to measure ROPS-wide progress on training and skill development initiatives.
• Support evaluation of workforce programs, learning outcomes, and adoption of training interventions.
• Assist with special analyses or reporting requests that inform leadership decisions on workforce health, training, and development.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees