Analyst Business Relations CCO
Walgreens Boots Alliance•Deerfield, IL
401d
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About The Position
The position is responsible for analyzing and improving processes related to the assigned line of business (LOB) agent systems. The role involves creating training materials, managing knowledge articles, and recommending new processes and features based on business needs and feedback from customers and agents. The individual will act as a subject matter expert (SME) and collaborate with various teams to enhance agent and customer experiences.
