Analyst, Business Information Analysis - Loan Operations

Full-time - Mid Level

Southington, CT

Credit Intermediation and Related Activities

About the position

This position supports Loan Operations management as an escalation point and acts as the point person for initial internal department questions regarding the processing of all loan functions. This position will support all department functions related to loan servicing, new loan boarding and loan transfers, as well as reviewing reports for MSP daily processing, reviewing and understanding system enhancements and capabilities.

Responsibilities

• Updates and reviews the MSP system with all new data input on the portfolio.
• Ensures appropriate correspondence is sent to borrowers in compliance with applicable law and agency guidelines.
• Reviews upcoming changes to ensure data is accurate and consumer disclosures are sent in a timely manner.
• Supports other members of the team on training and awareness.
• Performs system maintenance and ensures proper documentation for all adjustments made for critical loan data.
• Provides support to newer members of the team to ensure the department is following process uniformly.
• Assists, trains, and guides the team in their role and responsibilities as it pertains to the directives given to them pertaining to loan assignments.
• Maintains, updates and produces reports for all loan functions to help support the team and identify data discrepancies within current loan portfolio and incoming loan populations.
• Performs miscellaneous duties as assigned.

Requirements

• Must have 3-5 years MSP experience.
• Effective verbal and written communication skills with ability to instruct members of team.
• Some reporting experience and data analytics.
• Experience using Microsoft Office.
• Intermediate Microsoft Excel skills.
• Displays strong organizational skills and manages time effectively.
• Ability to multi-task and deal with competing priorities.
• Ability to meet deadlines.
• Ability to adapt to a changing environment.
• Ability to understand and utilize investor guidelines.

Benefits

• Eligible for incentive compensation.