Analyst 3, Finance

Sandisk

21h

About The Position

Sandisk understands how people and businesses consume data and relentlessly innovates to deliver solutions for today’s needs and tomorrow’s big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, their solutions are central to the digital world. Sandisk enables people and businesses to push possibility forward through powerhouse manufacturing capabilities and an industry-leading portfolio of globally recognized products for innovation, performance, and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations and as Sustainability Lighthouses for breakthroughs in efficient operations. Their global reach ensures the global supply chain has access to the Flash memory it needs. The Analyst 3, Finance position involves monitoring and managing assigned customer accounts to ensure timely collection of outstanding invoices, analyzing aging reports, and prioritizing collection efforts. The role requires contacting customers, reconciling accounts, investigating discrepancies, and coordinating with various internal and external teams to resolve payment issues and maintain accurate records.

Requirements

2-3+ years of experience in Accounts Receivable, B2B Collections, or Credit & Collections.
Strong and fluent Mandarin communication skills (written and verbal) with the ability to interact professionally and effectively with customers.
Experience managing high-volume customer accounts in a fast-paced environment.
Strong understanding of AR aging, DSO, CEI, and credit risk fundamentals.
Strong analytical and problem-solving skills with attention to detail.
Effective negotiation and conflict-resolution abilities.
Ability to manage multiple accounts and prioritize under tight deadlines.
Ability to collaborate cross-functionally with Sales, Finance, and Operations teams.
High level of accountability, integrity, and professionalism.
Proficiency in ERP systems (e.g., SAP, Oracle Cloud).
Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting).
Experience working with AR dashboards, aging reports, and cash forecasting tools.
Familiarity with SOX compliance and internal control procedures (if applicable).
Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment or even in a Work from home set up.
Ability to identify alternative solutions to assigned issues and recommend courses of action.
Ability to complete assigned work accurately and on time.
Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization.

Nice To Haves

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
Experience in manufacturing, distribution, or high-transaction B2B industries.
Knowledge of credit risk assessment and financial statement analysis.
Multilingual capability for regional or global account portfolios.

Responsibilities

Monitor and manage assigned customer accounts to ensure timely collection of outstanding invoices.
Analyze aging reports and prioritize collection efforts based on risk and exposure.
Contact customers via phone and email to follow up on overdue balances and resolve payment issues.
Reconcile customer accounts and investigate discrepancies, short payments, and unapplied cash.
Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
Maintain accurate collection notes and documentation in ERP or accounting systems.
Reconcile accounts receivable against payment and against customers’ accounts payable records.
Prepare and send customer statements/billings, invoices, etc.
Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
Prepare and distribute regular AR aging and collection status reports to management.
Negotiate payment plans when necessary while minimizing company risk exposure.
Minimize bad debt risk and maximize accounts receivable collections.
Support month-end close activities related to accounts receivable.
Ensure compliance with company policies and internal controls.
Recommend process improvements to enhance collection efficiency and reduce DSO (Days Sales Outstanding).
Interface with business partners regarding process changes, upgrades, and enhancements
Ensure targets, measurements and service levels are met.