Anaheim Office Assistant / Receptionist / Customer Service Representative

Legal Services • Anaheim, CA

391d • $35,360 - $35,360

About The Position

The Office Assistant / Receptionist / Customer Service Representative position at our Anaheim office is an entry-level role focused on providing excellent customer service and administrative support. The role involves handling customer inquiries, managing appointments, and performing basic data entry tasks. The ideal candidate will be reliable, trainable, and possess strong communication skills, with a willingness to learn and grow within the company.

Requirements

• High school diploma or equivalent required.
• 1 year of customer service experience required.
• Ability to speak Spanish is desired but not required.
• Driver's License is required.
• Excellent customer service skills.
• Reliability and trainability are essential.
• Trustworthy and honest demeanor.

Nice To Haves

• Certificate in Paralegal Studies is desired but not required.
• Willingness to become a notary public.

Responsibilities

• Provide excellent customer service to clients and visitors.
• Answer multiple phone lines and direct calls appropriately.
• Set up appointments and manage scheduling.
• Process and track orders efficiently.
• Enter data into logs and maintain accurate records in Excel and other programs.
• Handle customer service inquiries and resolve issues as they arise.
• Follow instructions and adhere to company policies.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED