Amusement Manager

Dave & Buster's Inc.Scottsdale, AZ
$60,889 - $71,636Onsite

About The Position

The Amusement Manager is a technical expert responsible for maintaining games in "ideal playing conditions" and providing leadership to Game Technicians. This role requires a friendly, engaging management style, the ability to diagnose and repair amusement arcade and virtual reality games, and the capacity to handle fast-paced, high-volume environments. The manager is expected to positively impact the business, provide excellent guest service, and inspire fun among team members and guests. The position involves working in a multi-faceted Restaurant/Entertainment scene and thriving on improving guest experiences and team performance.

Requirements

  • 21+ years of age
  • 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
  • Ability to lead a team to create a memorable guest experience
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions
  • Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
  • Strong business acumen
  • The ability to work weekends, nights, and holidays

Responsibilities

  • Providing leadership to our Game Technicians
  • Positively impacting the business and providing excellent guest service
  • Diagnose and repair the operations of amusement arcade games and virtual reality games
  • Communicate with the team members and guests in a way that inspires FUN!
  • Improving someone's experience or encouraging your team to elevate their performance
  • Hiring, training, developing, and retaining the best team possible
  • Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff
  • Keep arcade equipment maintained and in proper working order
  • Adhere to all outlined preventative maintenance programs
  • Monitor and perform daily store maintenance as instructed
  • Strive for 100% "game playability" and repair games on the fly

Benefits

  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster’s Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
  • Two FUN Brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
  • Flexible schedules you can accommodate school or other jobs
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