Amuse (Lobby Bar) Server

AccorHotel • Chicago, IL

71d • $16

About The Position

As an Amuse Server at Swissôtel Chicago, you will be passionate about everything Food & Beverage while delivering warm and welcoming customer service. You will have opportunities at every turn to touch the hearts of our guests, create personalized experiences, and unforgettable moments. Your genuine smile and knowledge of our offerings will make guests feel at home and valued.

Requirements

• 1 year restaurant experience preferred; serving experience an asset
• Creative and passionate about customer service
• Able to work in a high-pressure environment
• Must be able to work any shift assigned, such as holidays, weekends, mornings, and potentially afternoons and evenings if needed
• Excellent interpersonal and communication skills; a team player
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Provide the necessary State and Federal Requirements to work in Food and Beverage

Responsibilities

• Complete Daily Operations (i.e. opening duties, stocking, polishing, cleaning and maintaining walk-ins, fridges and other areas as assigned by the F&B Manager on duty)
• Meet and greet guests and coordinate with F&B Team regarding preferences, allergies and special occasions
• Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods
• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures
• Assist guests regarding menu items in an informative and helpful way
• Serving group functions per individual client specifications
• Follow all safety and sanitation policies when handling food and beverage
• Follow all Hotel Service Standards
• Any other job tasks that may be assigned

Benefits

• Position Hourly Rate: $16.77, tipped position
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Comprehensive Benefit Package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday

What This Job Offers