AmTech Internship (AISD Students Only)

Education Credit Union external job board•Amarillo, TX

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include but are not limited to the following: Represents ECU to the membership in a polite, courteous, and professional manner. Receives and deposits cash, checks, and other monetary instruments Provides routine information on credit union services or policies including membership eligibility, deposit account information, dividend rates, credit union address, hours of operations, telephone and fax numbers and extensions, etc. Operates Cash Recycler to process member transactions Maintains proper security control over Cash Recycler at all times. Strictly adheres to established security procedures. Monitors lobby and drive up for potential fraud and/or robbery suspects. Monitors all transactions for counterfeit bills and possible bogus checks at all times. Coordinates time away from teller station with Supervisor to assure required line teller presence on teller lines at all times. Receives checks and cash for deposit to share savings and checking accounts, verifies deposit amounts, examines checks for proper endorsements and negotiability, and enters transactions into credit union's computer system via terminal. Receives and processes payments for loans, ensuring that the payments equal the amount due and that all late charges, if applicable, are collected. Provides members with receipt for deposits, withdrawals, and payment transactions. Adherers to policies and guidelines, including but not limited to Regulation D, Regulation CC and Bank Secrecy Act Disburses cash and check withdrawals from checking accounts upon proper identification. Cashes checks presented upon proper identification. Provides and assists members with forms necessary to conduct business with ECU. Maintains an appropriate level of supplies for member use in lobby. Receives various information pertaining to members' account and routes to proper department for processing. Processes and posts incoming mail transactions. Provides members with account status, including current balances and loan payoffs. Provides members with copies of their statements. Assists members with statement problems and/or checking account problems. Cross-sells other credit union services. Other duties as assigned GENERAL DUTIES AND RESPONSIBILITIES General duties and responsibilities include but are not limited to: Maintains ongoing communications with Supervisor, informing them of all pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility. Cooperates with other department personnel to ensure a "team effort" and prompt member service. Follows safety and security rules and regulations. Maintains integrity and privacy (security) of system passwords and PIN(s). Ensures that all information and transactions regarding credit union operations and members are kept confidential. Maintains the security of the work area and keeps it organized and neat in appearance. Maintains current knowledge of credit union philosophy, plus all credit union services and policies. Maintains a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors. Protects and respects credit union equipment and supplies. Attends meetings as required. Adheres to ECU Employee Personnel Policy and Employee Handbook Guidelines Performs other duties as assigned by Senior Management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have excellent communication skills Must ensure work area is clean, secure, and well maintained Must provide exceptional customer service Must maintain strict confidentiality Must have the ability to work as a team and promote a positive work environment

Requirements

Must have excellent communication skills
Must ensure work area is clean, secure, and well maintained
Must provide exceptional customer service
Must maintain strict confidentiality
Must have the ability to work as a team and promote a positive work environment
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience; or an approved internship.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Represents ECU to the membership in a polite, courteous, and professional manner.
Receives and deposits cash, checks, and other monetary instruments
Provides routine information on credit union services or policies including membership eligibility, deposit account information, dividend rates, credit union address, hours of operations, telephone and fax numbers and extensions, etc.
Operates Cash Recycler to process member transactions
Maintains proper security control over Cash Recycler at all times.
Strictly adheres to established security procedures.
Monitors lobby and drive up for potential fraud and/or robbery suspects.
Monitors all transactions for counterfeit bills and possible bogus checks at all times.
Coordinates time away from teller station with Supervisor to assure required line teller presence on teller lines at all times.
Receives checks and cash for deposit to share savings and checking accounts, verifies deposit amounts, examines checks for proper endorsements and negotiability, and enters transactions into credit union's computer system via terminal.
Receives and processes payments for loans, ensuring that the payments equal the amount due and that all late charges, if applicable, are collected.
Provides members with receipt for deposits, withdrawals, and payment transactions.
Adherers to policies and guidelines, including but not limited to Regulation D, Regulation CC and Bank Secrecy Act
Disburses cash and check withdrawals from checking accounts upon proper identification.
Cashes checks presented upon proper identification.
Provides and assists members with forms necessary to conduct business with ECU.
Maintains an appropriate level of supplies for member use in lobby.
Receives various information pertaining to members' account and routes to proper department for processing.
Processes and posts incoming mail transactions.
Provides members with account status, including current balances and loan payoffs.
Provides members with copies of their statements.
Assists members with statement problems and/or checking account problems.
Cross-sells other credit union services.
Maintains ongoing communications with Supervisor, informing them of all pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility.
Cooperates with other department personnel to ensure a "team effort" and prompt member service.
Follows safety and security rules and regulations.
Maintains integrity and privacy (security) of system passwords and PIN(s).
Ensures that all information and transactions regarding credit union operations and members are kept confidential.
Maintains the security of the work area and keeps it organized and neat in appearance.
Maintains current knowledge of credit union philosophy, plus all credit union services and policies.
Maintains a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
Protects and respects credit union equipment and supplies.
Attends meetings as required.
Adheres to ECU Employee Personnel Policy and Employee Handbook Guidelines
Performs other duties as assigned by Senior Management.