Bank of America-posted about 1 year ago
Full-time • Entry Level
Chicago, IL
Credit Intermediation and Related Activities

The AML Refresh Ops - Ops Sr. Analyst MKTS position at Bank of America is responsible for providing analytical support for the Global Markets sales, trading, and underwriting business. This role focuses on Anti Money Laundering (AML) and Know Your Customer (KYC) processes, ensuring compliance with internal policies and regulatory guidelines while maintaining client records. The analyst will conduct due diligence, support business queries, and participate in audits, all while enhancing processes to improve client experience.

  • Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines.
  • Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
  • Liaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirements.
  • Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all refresh requirements are met.
  • Ensure all jurisdictional regulatory requirements related to KYC are adhered to.
  • Support business with KYC related queries and requests.
  • Participate in remediation, internal/external Audits (where applicable).
  • Maintains accuracy of client portfolio using internal and external comparison tools.
  • Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling.
  • Explores methods to enhance processes, further reduce risks, and boost client experience.
  • Partners with colleagues on the trade and sales support teams, as well as external agents.
  • Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting.
  • Escalates potential risks and exposures to manager in a timely manner.
  • Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions.
  • 2+ years of financial services experience
  • Excellent verbal and written communications skills
  • Documented experience performing in a process-oriented production environment that changes periodically
  • Familiar with MS Office Suite (Excel/Word/Outlook/Access)
  • Work in a team environment
  • Organize work, prioritize tasks and handle multiple assignments simultaneously
  • Successfully meet tight deadlines while ensuring data accuracy and integrity
  • Work and execute with minimal supervision or remote management
  • Attention to Detail
  • Critical Thinking
  • Data Collection and Entry
  • Recording/Organizing Information
  • Research
  • Fraud Management
  • Interpret Relevant Laws, Rules, and Regulations
  • Problem Solving
  • Quality Assurance
  • Risk Management
  • Adaptability
  • Customer and Client Focus
  • Prioritization
  • Result Orientation
  • Written Communications
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