AMH Service Technician - Field

Atlanta Fork Lifts•Augusta, GA

10d•Onsite

About The Position

The Field Service Technician will troubleshoot, repair and perform scheduled maintenance on fuel powered (I.C.) and electric forklifts as well as other related material handling equipment based on customer needs and requirements in the field.

Requirements

2-3 years of relevant experience
High School Diploma/GED
Must have a valid, unrestricted driver's license
Must have the physical stamina to perform continuously will full body motion for climbing, reaching, pushing, lifting and reaching, etc.
Work is performed in a maintenance environment with potential exposure to moving mechanical parts, dust, fumes, chemicals, or solvents which require knowledge of proper safety procedures.
Work is performed at customer locations, including manufacturing, warehouses, and cold storage facilities and in other (sometimes) difficult or outdoor environments.
May include working in our shop area.
Must be able to lift 75 lbs.

Responsibilities

Perform repairs on forklifts and various types of industrial equipment on-site at customer locations.
Work with the Service Coordinator and respond to service calls.
Communicate with the customer contact and their staff to provide their forklift and material handling needs.
Responsible for identifying larger jobs and communicating with the customer and the office staff to handle these repairs and rental needs.
Troubleshoot and perform basic to complex repairs of forklifts
Perform thorough forklift inspections to identify any repairs that are needed.
Write down and report all findings ofpotential or additional repairs necessary on every work order
Consult with customers in regard to needed repairs or additional maintenance items that are needed
Must follow all safety procedure and safely operate power tools, lifts, hoists, etc.
The ability to understand the necessary service and training manuals, including the ability to interpret schematicsand effectively use electrical diagnostic instruments
Keep pace with industry innovations in order to make sound recommendations to customers
Must be self-motivated and organized.
Manage billable time and work in process efficiently
Paperwork and documentation must be neat, clean, legible and organized
Effectively communicate with customers, co-workers and management
Clear penmanship and ability to record accurate information
Must have excellent driving record
Upkeep and safe operation of service vehicle.
Manage truck stock and order parts needed for jobs through theparts department
Must be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.)
Must have basic computer skills
Attend training classes and online courses as required